Privacy Policy

Privacy policy of The Brow B.V.

The website www.the-brow.com, part of The Brow B.V., is honest and handles personal data with carefully. We work hard to ensure the reliability, security and integrity of the data we have collected.
The Brow B.V. does not provide personal date to third parties.

Processing personal data

The Brow B.V. processes personal data for creating your invoice and for shipment of the ordered products or when a visitor has filled in our contact form.

The Brow B.V. uses the following details:

  • Given name and surname
  • Address information
  • Phone number
  • Email address
  • Payment information, such as your credit card or bank account number.

Why do we need these personal details?

The Brow B.V. uses personal data to create an invoice, to ship the ordered products and contact the customer regarding the orders when necessary. Payment information is used to complete the order. The data are sent encrypted. The details will be saved as long until the legal storage period is observed (7 years in the Netherlands).

Payment processing

Payments to The Brow B.V. will be processed by the Internet checkout register of Ingenico e-Commerce Solutions B.V.. This party takes care of the financial transactions and the security of it. If an order is made at www.the-brow.com the address information and transactions details are shared with this party to secure a smooth transaction. The privacy policy of Ingenico e-Commerce Solutions B.V. can be found here: https://payment-services.ingenico.com/int/en/cookie-policy.
The retention period of the transaction details can be found at: https://payment-services.ingencio.com/nl/nl/ogone/support/guides/gebruikersgides/data%20retention%20of%20personal%20data.

Cookies

To be able to save your shopping cart, we use a so-called cookie. These cookies are only saved within one session. As soon as you close your browser, it is removed. Like all web shops, we also use a cookie to keep information about which pages are visited and how intensively parts of www.the-Brow.com are used. This way we are able optimise our website. This information is anonymous and we do not use these data to create profile of our visitors.

Privacy of people on images

Before using images at www.the-brow.com and social media channels, The Brow B.V. explicit requests permission of the photographed person/people or there will be a declaration of renunciation of the portrait rights drawn up. If you would like to revoke your permission to The Brow B.V. using your image and no renunciation of the portrait rights was drawn up, please contact info@the-brow.com. The Brow B.V. will remove the image as soon as possible.

View, modify or delete data

As visitor of www.the-brow.com you have the rights to look into your personal details, have them modified or removed. Please send your request to info@the-brow.com. The Brow B.V. will respond to your request as soon as possible.

Security

The Brow B.V. takes the protection of data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website uses an SSL certificate to ensure secure interaction between the website and the server.

If you have the impression that your data is not properly secured, if there are indications of abuse or if you would like more information about the security information provided by The Brow B.V. collected personal data, please contact info@the-brow.com or call +31302200000.